Leon Capital Group case study Lease Administration Project Yardi Voyager

Client

Leon Capital Group is a high-performing real estate investment company. They acquire and develop assets across a diversified portfolio that yields superior returns to investors. With a focus on multifamily, retail and elfstorage properties, Leon Capital Group has successfully overseen more than 250 investments, representing pproximately more than $2.5 billion dollars in capital.

Client Fact Sheet:

Objective

Leon Capital Group’s property management and accounting department needed assistance with their back-end office financials and accounting. Their time and resources were being spent on day-to-day tasks such as lease abstractions, monthly rental billing, on-going tenant correspondences and AR and AP processing. Additionally, Leon Capital Group was also seeking a service provider who had the expertise in Yardi and that could implement the lease administration tasks into Yardi, generate custom reports and manage the system to its fullest potential. They needed to find an experienced team to help, support and relieve the managerial team with both needs.

Solution

After the initial lease abstraction pilot program was offered to Leon Capital Group, they were sold; Retransform was selected as the service provider to support and manage all of their property management back-end services. The Leasing Support Team’s first task was to handle all lease abstractions in their entire portfolio and then integrate the lease set-up into Yardi Voyager. Retransform’s team is highly train ed and experienced in Yardi, so managing the on-going lease administration tasks with Yardi Voyager was pertinent and easily implemented. They created step- by-step process manuals to help tasks such as monthly billings, amendment updates, tenant correspondences and their lease obligations.

Results

The Retransform team was thorough in each and every single requirement that was requested. They completed the required lease abstractions and the lease set-up in Yardi Voyager. Currently, there is a dedicated support team to manage the on-going lease administration tasks for approximately 100 commercial properties. Retransform has e ectively streamlined the on-going lease administration and accounting activities, resulting in the elimination of manual work and gaps in the process for Leon Capital Group. A prime example would be that the Retransform support team completed an audit, cleared the backlog ledger and collected all pending tenant Insurance Certificates.

Leon Capital Group ultimately freed up resources to focus on company strategies by utilizing Retransform’s services and operational processes.