Special Knowledge/Skills/Abilities required:
- Capable to manage multiple Projects and clients
- To deliver the Projects per Client’s scope and within the specified deadline
- Resource management and work allocation across the projects
- To use available Quality Control tools and measures to ensure that abstracts delivered are of good quality
- To prepare the scope document for the projects
- To monitor the Process and Workflow
- To conduct regular meeting with the team members for any process compliance.
- To ensure that Team is adhering the Processes, and to provide suggestion / feedback / comments regarding overall Process Improvements
- To review and monitor the KPI / KRA of the team members
- To train and mentor Team members (whenever required).
- To communicate well with Seniors and Company Management.
- Should be available all times for any communication.
- Be regular and punctual to office
- To adhere the Company Policies.
- Be dedicated and committed to work. Be sincere and honest.
- To communicate and handle Client calls.